Lloyds Bank says app issues fixed after payday IT issue

Banking apps person erstwhile again been deed by IT issues connected payday successful the UK.

Lloyds Bank and Halifax apps went down connected Friday morning, according to thousands of idiosyncratic reports to level outage show Downdetector.

Users besides reported method issues affecting entree to the TSB and Bank of Scotland apps.

The fig of reports flagging problems with the apps has since declined.

A Lloyds Banking Group spokesperson has told the BBC that the Lloyds, Halifax and Bank of Scotland apps and online banking services are present moving arsenic normal.

The British banking elephantine apologised for the issues successful an earlier statement.

It is the 2nd clip successful 2025 that banking apps users person encountered problems connected payday, aft a Barclays app outage affected UK customers successful January.

Which? retail editor Reena Sewraz said the IT problems "could origin existent headaches for thousands of customers".

"Some radical whitethorn miss important measure payments, find themselves incapable to wage for indispensable services oregon hazard going overdrawn, each of which could person superior consequences," she said.

One idiosyncratic told the Lloyd's Bank societal media relationship connected X that they could not entree their concern relationship to wage their staff.

Another said successful a station tagging Lloyds Bank's X relationship they had been told to transportation funds into their account, but could not owed to the issues affecting its app.

"Your caller cards person nary telephone numbers connected and I'm obscurity adjacent a branch," they wrote - adding "help!".

Barclays customers told the BBC past period that their bank's outage, lasting respective days for some, near them unable to acquisition essentials oregon marque captious transactions.

"I could cry. I changed to you erstwhile Barclays had a large breakdown connected payday," 1 X idiosyncratic told Lloyds successful a reply to 1 of their posts connected Friday.

"Now this period you've gone down connected payday," they added.

The Treasury Committee precocious wrote to the bosses of 9 banks asking for accusation astir the standard and interaction of IT failures connected customers.

The latest slope IT problems item concerns astir a displacement towards mobile and net banking services impeding peoples' entree to carnal currency and slope branches.

Martin Quinn, the manager of run radical Campaign for Cash, said Friday's banking app issues demonstrated society's over-reliance connected technology.

"This proves that present much than ever a beardown slope subdivision web [is needed], arsenic erstwhile outages happen, we request face-to-face banking," helium told the BBC.

Disability rights groups are besides calling for entree to carnal currency to beryllium protected.

Meanwhile, Patrick Burgess, a cyber-security adept with the Chartered Institute for IT, said the Lloyds issues connected Friday showed "how fragile parts of the bequest banking strategy inactive are".

High thoroughfare banks inactive trust connected "outdated infrastructure" that whitethorn look other strain successful moments of precocious demand, specified the month-end, helium added.

Professor Markos Zachariadis, seat of fiscal exertion astatine the University of Manchester, told the BBC that if fiscal institutions cannot support gait with request oregon woody with method issues, "the system volition endure galore times astatine a precocious cost".

It whitethorn besides adhd to pressures connected user spot successful accepted banks, says Shilpa Doreswamy of GFT Technologies.

"It is becoming imperative for incumbent banks to urgently modernise their IT infrastructure oregon proceed to look an accelerating nonaccomplishment of assurance - and possibly customers too," she told the BBC.